BUSINESS COMMUNICATION – I
DEVELOPING WORK-RELATED COMMUNICATION STRATEGIES
This course is the first in a series that teaches business communication protocols. You will learn the basics of telephone etiquette, how to write e-mails, the basic structure of a business proposal, and how to begin and maintain a discussion.
BUSINESS COMMUNICATION – II
FINESSE IN THE PROFESSIONAL ENVIRONMENT
The essentials of formal written communication skills will be addressed through methods that will improve and refine grammatical structure and increase business vocabulary, while developing various reading and writing skills. The materials utilized in the course will thoroughly examine the various professional communication mediums ranging from client correspondence to in-house documents.
BUSINESS COMMUNICATION – III
ADVANCED BUSINESS PROTOCOLS
This course focuses on protocols used in the worlds of business, trade, finance, and international relations. Furthermore, participants will develop the oral and written skills needed for presentations, negotiations, meetings, correspondence, and report writing.
BUSINESS COMMUNICATION – IV
THE “SOFT-SKILLS” APPROACH
This interactive course is designed to promote effective business communication using inter-personal communication strategies through role-play, team-work and participatory lecture.
~Business Communication Series: I - IV~
EFFECTIVE PRESENTATIONS
How you say something is as important as What you say. This interactive seminar will focus on development of your delivery strategy and fielding Q&A.
EMOTIONAL INTELLIGENCE Cross-cultural Soft Skills Protocols
This course is comprised of modules that cover the underlying principles of quality service and illustrates how to respond to the customer's specific needs.
MASTERING READING AND LANGUAGE SKILLS
This course is designed to increase your reading comprehension and critical thinking skills. As you further develop your understanding of the written word, you will speak with more fluidity.
ENGLISH FOR INTERNATIONAL COMMUNICATION
This course is designed to improve four essential skills used in effective communication: listening, speaking, reading, and writing, as well as improving pronunciation and building vocabulary. The main goal of the course is for you to improve your ability to communicate according to the situation.